Shipping and Delivery

>  2 February 2020

Shipping and Delivery

Shipping times vary for each item, and the dispatch time is listed on each product page. Once dispatched, it generally takes up to 5 business days for an item to arrive at its destination.


  • Melbourne metro locations; within 1 to 2 working days of dispatch
  • Sydney metro locations; within 2 to 3 working days of dispatch
  • Brisbane, Perth and Adelaide locations; within 4 to 5 working days of dispatch
  • all other Australian regional and country locations; between 7 and 14 working days from dispatch.  The longer period only applies to remote locations.



We use Australia Post for all deliveries with tracking available for all orders. Once dispatched, we will email you the tracking information. You can use this information to track your order on the Australia Post website. Deliveries do not require a signature.


Split Orders

If your order contains titles with very wide-ranging dispatch times, we will split your order and deliver your items separately.



Pre-order titles are generally dispatched on or around the release date, and then will generally take up to 5 business days to arrive.

Titles available for pre-order may occasionally be delayed, cancelled, or short delivered.  Should this happen, you will be offered the option of a full refund or store credit.



We do not offer pick-up from our warehouse.  


International Shipping

We ship orders to a select number of countries outside of Australia, which are displayed in the drop-down menu when checking out. Tracking is available on international orders and will be emailed after dispatch.

International shipping typically takes between 2-3 weeks to arrive after dispatch. Service to some countries is quicker than others, for example the UK.